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With 1500 employees from more than 30 countries and cultures working at 14 sites, Skyguide provides air traffic control services for Switzerland and parts of neighbouring countries. In 2020, Skyguide safely and efficiently guided around 0.5 million (in previous years around 1.3 million) civil and military aircraft through the busiest airspace in Europe.
That’s why Skyguide needs you!

Business Analyst 80-100%

Location:  Geneva


  • Acting as Operation stakeholder representative within and outside skyguide
  • Participating to the definition of clear directions for skyguide on what the Operations need in terms of business processes and improvements
  • Being a driver in the frame of the business transformation and business process re-engineering
  • Working in the frame of changes in order to define and deliver the required documentation
  • Supporting specific SAFe roles (e.g.: Business Owners, Epic Owner, Product Managers) in the frame Epics
  • Leading working sessions with end users and other internal and external stakeholders in the frame of changes or special mandates
  • Supporting strategic activities like Common Operational Concept (COC) and specific Business Analysis (White Paper)



  • University Master degree or comparable, specialization in Aviation or ATM Business would be an asset
  • Proven experience in business analysis and business process reengineering
  • Entrepreunarial mindset with strong communication and cooperation skills with ability to fulfill stakeholders expectations
  • Knowledge in agile mindset, methods and framework would be an asset
  • Industrial background in terms of requirements engineering would be an asset
  • Good knowledge of English (spoken and written), French or German would be a plus
  • Be able to work effectively as part of functional and cross-functional teams, be energetic, proactive and flexible
  • Willingness to travel occasionally within our swiss offices