Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations,
we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture.
We are guided by four values: “We team up to succeed”, “We drive innovation”, “We own what we do” and, finally, “We create great customer value”.
Are you interested in finding out more? We want you to join us as a/an

Business Analyst (80-100%)

Your responsibilites:

  • Help drive the delivery of transformational and change initiatives through active participation and engagement
  • Design business use cases and define business requirements in collaboration with the relevant stakeholders, mainly air traffic controllers and business architects
  • Establish operational concepts and scenarios for prototyping and simulation
  • Link with the business and product owners to identify prototyping needs with focus on Virtual Center (our main transformation programme) but as well other future strategic developments plans
  • Act as main business (air traffic management) contact in the development core team, assuring the link to busi-ness functions such as Human Factors or Safety and the link to the Agile Release Train
  • Contribute to overall testing and documentation activities
  • Participate to operational business transformation and business process re-engineering
  • Use business analysis skills to derive and write clear business concepts (e.g. Operational concepts, White Paper)
  • Act as Operation's stakeholder representative within and outside Skyguide

Your tasks:

  • Proven experience in business analysis requirements engineering and business process engineering; experience in aviation industry is a plus
  • Excellent analytical, critical thinking and problem-solving skills
  • Strong skills to foster collaboration, drive innovation and work in the detail as well at a conceptual level
  • Strategic thinking and ability to see and manage the big picture and to implement new ways of working
  • Ability to inspire results / change through analysis and visual representation
  • Exceptional communication and cooperation skills, ability to manage stakeholders' expectations
  • Strong aptitude working with innovation, uncertainties, and iterative working practice 
  • Proven working experience with agile methods and frameworks 
  • Track record in gaining agreement to competing customer requirements
  • Able to work effectively as part of functional and cross-functional teams, be energetic, proactive and flexible
  • University Master degree or comparable, specialization in Aviation or ATM Business is an asset
  • Excellent knowledge of English (spoken and written), French and/or German is an asset
  • Travels to branch offices within Switzerland are frequently required


Location: Geneva or Wangen b. Dübendorf

When: 1 July 2023

Work percentage: 80-100%