Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations,
we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture.
We are guided by four values: “We team up to succeed”, “We drive innovation”, “We own what we do” and, finally, “We create great customer value”.
Are you interested in finding out more? We want you to join us as a/an

Business Support Specialist OM (80-100%)


Provide professional support to the head and the whole division of military operations & regional aerodromes (OM) in an autonomous way in all categories of administrative tasks and thus ensure business continuity by coordinating with all departments within the company.

Your responsibilites:

  • Ensure smooth flow of all coordination between heads and domain managers within OM
  • Assist the Head of Division in all activities at his request
  • Manage and monitor the close collaboration between Skyguide and the Swiss Air Force within the framework of the service level agreement (meetings, revision, KPI, Key Account Management, etc.)
  • Ensure the coordination with the finance department for the regional and military units
  • Manage the contractual situation with the regional airports and the service level agreement with the SAF and its future CNSP
  • Manage the staff overview and planning of all units attached to OM
  • Manage the change management process within OM
  • Prepare the BAR (Business Area Reports) and the annual planning of OM
  • Ensure the administrative management of LOCOM meetings on behalf of OM
  • Contribute to staff communications (skyhub, emails, letters) at the request of the Head of Division and runs the "OM Head" structure on skydoc
  • Close collaboration with the assistant OM

Your profile:

  • Commercial employee with very good administrative experience
  • Ability to manage unexpected situations and stress
  • Customer service orientation 
  • Excellent communication and problem-solving skills 
  • Excellent organizer and coordinator 
  • Committed, loyal and discreet 
  • Trilingual (French, German, English)


Location: Geneva or Dübendorf
When: September 1, 2023   
Work percentage:  80%-100%