Skyguide provides air navigation services in Switzerland and parts of neighbouring countries. With around 1500 employees from more than 30 nations,
we are pursuing an ambitious innovation strategy that is based on a strong safety and learning culture.
We are guided by four values: “We team up to succeed”, “We drive innovation”, “We own what we do” and, finally, “We create great customer value”.
Are you interested in finding out more? We want you to join us as a/an

Senior Business Analyst (80-100%)

Your responsibilites:

  • Help drive the delivery of transformational and change initiatives through active participation and engagement. These initiatives include new innovation in air traffic management such as a new controller working position including HMI
  • Liaise with relevant stakeholders, mainly air traffic controllers and business architects, to define the scope for the minimal viable product and associated artifacts. Elicit and define the business needs and business capabilities re-quired
  • Design business use cases and define business requirements to meet the required business capabilities
  • Determine and assure the link with the overall business model and enterprise architecture by aligning with operational and technical architects
  • Act as main business (Air traffic management) contact in the development core team, assuring the link to business functions such as Human Factors or Safety and the link to the Agile Release Train
  • Design and drive the necessary prototyping and simulation activities to prepare implementation and user acceptance
  • Contribute to overall testing and documentation activities
  • Participate to operational business transformation and business process re-engineering
  • Use business analysis skills to derive and write clear business concepts (e.g. Operational concepts, White Paper)
  • Act as Operation's stakeholder representative within and outside Skyguide

Your tasks

  • Proven experience in business analysis requirements engineering and business process engineering; experience in aviation industry is a plus
  • Strong skills to foster collaboration, drive innovation and work in the detail as well at a conceptual level
  • Strategic thinking and ability to see and manage the big picture and to implement new ways of working
  • Ability to inspire results / change through analysis and visual representation
  • Excellent analytical, critical thinking and problem-solving skills
  • Exceptional communication and cooperation skills, ability to manage stakeholders' expectations
  • Strong aptitude working with innovation, uncertainties, and iterative working practice
  • Proven working experience with agile methods and frameworks is an asset knows how to define and gain alignment to an MVP
  • Track record in gaining agreement to competing customer requirements
  • Genuine desire to help skyguide to be successful – leading by example, promoting a "one team" culture, strong desire to add value and go the extra mile
  • Able to work effectively as part of functional and cross-functional teams, be energetic, proactive and flexible
  • University Master degree or comparable, specialization in Aviation or ATM Business is an asset
  • Excellent knowledge of English (spoken and written), French and/or German is an asset
  • Travels to branch offices within Switzerland are frequently required


Location: Geneva or Wangen b. Dübendorf

When: 1 July 2023

Work percentage: 80-100%